Shipping Policy

Last Updated: September 28, 2026

Thank you for shopping with Kivora.

We are committed to providing clear shipping information and keeping our customers informed throughout the delivery process.

Please review our Shipping Policy before placing an order.

1. Order Processing Time

After your order has been successfully placed and payment has been confirmed, we will begin processing your order.

Order processing times may vary depending on product availability and order volume.

Processing time is separate from shipping and delivery time.

Customers will receive an order confirmation email after completing their purchase.

2. Estimated Shipping and Delivery Time

Our estimated delivery timeframe is:

20–30 business days.

Business days generally exclude Saturdays, Sundays, and public holidays.

Delivery times are estimates and may vary depending on the destination, shipping carrier, customs clearance, weather conditions, and other circumstances.

Please note that the estimated delivery timeframe is not a guaranteed delivery date.

We encourage customers to review this shipping timeframe before completing their purchase.

3. Shipping Destinations

We currently accept orders through our online store for the destinations available at checkout.

Shipping availability may vary depending on the product and destination.

Customers should ensure that their shipping address is complete and accurate before submitting an order.

4. Shipping Confirmation and Tracking

Once your order has been shipped, we will send a shipping confirmation email containing tracking information when available.

Tracking information may take several business days to become active after the carrier receives the package.

Customers can use the tracking information provided in the shipping confirmation email to follow their shipment.

If you have questions about your tracking information, please contact our customer service team.

5. Shipping Delays

Although we work to fulfill orders within the estimated timeframe, unexpected delays may occasionally occur due to:

• Carrier delays.

• Customs inspections or clearance procedures.

• Weather conditions.

• Public holidays.

• Operational disruptions.

• Other circumstances outside our reasonable control.

If we become aware that your order cannot be shipped within the promised timeframe, we will contact you with updated information and provide any cancellation or refund options required by applicable law.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an incorrect address, please contact us immediately.

We will make reasonable efforts to update shipping information before the order is shipped.

Once an order has been shipped, address changes may not be possible.

Kivora is not responsible for delivery issues caused by incorrect or incomplete information supplied by the customer, except where required by applicable law.

7. Lost or Undelivered Packages

If your tracking information indicates that your package has not been delivered within the estimated delivery timeframe, please contact us.

We will review the shipment information and work with the relevant shipping provider to investigate.

If an order is confirmed lost, or cannot be delivered due to circumstances for which we are responsible, we will work with the customer to provide an appropriate solution, including a replacement or refund where applicable.

8. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other charges depending on the destination country.

Where applicable, these charges may be imposed by local authorities.

Customers are responsible for applicable import charges unless otherwise stated at checkout or required by law.

9. Shipping Questions

For questions regarding order processing, shipping, or delivery, please contact:

Kivora

Email: MarinaAlianna7141@outlook.com

Phone: +1 850-485-9342

Website: https://Kivoraus.shop

Business Address:
2261 E Lake Miramar Cir,
Miramar, FL 33025,
United States.

We appreciate your patience and thank you for choosing Kivora.