Privacy policy

Privacy Policy

Last Updated: September 28, 2026

Kivora ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://Kivoraus.shop.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Order Information

  • Products purchased

  • Order details

  • Transaction information

  • Order history

Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and similar tracking technologies

Payment card information is processed by our payment providers. We do not intentionally store complete payment card numbers or security codes on our website servers.

2. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Processing and fulfilling orders.

  • Arranging shipping and delivery.

  • Providing order confirmations and tracking updates.

  • Responding to customer inquiries.

  • Processing returns, refunds, and exchanges.

  • Improving our website and shopping experience.

  • Preventing fraudulent transactions and unauthorized activities.

  • Complying with applicable legal obligations.

  • Sending promotional communications where permitted by law and subject to your preferences.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Maintain shopping cart functionality.

  • Remember customer preferences.

  • Analyze website traffic.

  • Improve website performance.

  • Support advertising and marketing activities.

You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. How We Share Your Information

We may share personal information with trusted third-party service providers when necessary to operate our business, including:

  • Shopify, which provides our ecommerce platform.

  • Payment processors that securely process transactions.

  • Shipping and logistics providers.

  • Customer service and communication providers.

  • Website analytics and marketing service providers.

  • Government authorities or legal entities when required by law.

We do not sell your personal information in exchange for monetary compensation.

Third-party service providers are expected to use personal information only as necessary to provide their services or as otherwise permitted by law.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions.

  • Provide customer service.

  • Maintain business and financial records.

  • Resolve disputes.

  • Meet legal, tax, and regulatory requirements.

When information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal obligations.

6. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Request information about how your data is collected and used.

  • Opt out of certain marketing communications.

  • Exercise applicable privacy rights under state or federal law.

To submit a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

7. Marketing Communications

If you subscribe to our marketing emails, we may send you information about products, promotions, and store updates.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Transactional emails, such as order confirmations and shipping notifications, may still be sent when necessary to fulfill your purchase.

8. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate authorization.

If we become aware that such information has been collected, we will take reasonable steps to delete it in accordance with applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage customers to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws.

Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us

For privacy-related questions or requests, please contact:

Kivora

Website: https://Kivoraus.shop

Email: MarinaAlianna7141@outlook.com

Phone: +1 850-485-9342

Business Address:
2261 E Lake Miramar Cir,
Miramar, FL 33025,
United States.